Your satisfaction is very important to us. If you have an issue with your order, please contact us so we can help.
Returns:
Sealed/Unopened products can be returned to us within 30-days of item delivery for a full refund of the purchase price. The buyer is responsible for return shipping. We do not accept returns on open products.
Damaged Shipments:
Please take a photo of the mailing package before opening it. If your item arrives damaged, you must contact us within 3 calendar days of delivery to request a replacement.
Lost Shipments:
On rare occasions, packages can be delayed or lost by a carrier. Most orders arrive within a few business days of being accepted by the carrier. During busy seasons, or extraordinary events, it can take longer. If your package does not arrive within 14-days of being accepted by the carrier, please contact us for a refund or replacement.
Limitations:
No warranties are either expressed or implied. Any damages resulting from the misuse of our product are the sole responsibility of the end-user. If you need assistance using the product, please see our page “How to Use CLP“, or contact us for further assistance.
UPDATED: Nov 30, 2024